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Privacy Policy

What data we need

The personal data we collect from you includes:
  • questions, queries or feedback you leave
  • your email address if you place an order, contact us or subscribe to us.
  • your name, telephone number and address when you place an order
The legal basis for processing this data is to be able to process any order placed and delivered and is statute based.

Why we need it

We use Google Analytics software to collect information about how you use camerabags.gillislondon.com. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:
  • the pages you visit
  • how long you spend on page
  • how you got to the site
  • what you click on while you’re visiting the site
No personal information like your name or address is collected so this information cannot be used to identify who you are.

​We also collect data in order to:
  • improve the site by monitoring how you use it
  • respond to any feedback you send us, if you’ve asked us to
  • respond to any queries you send to us about the products

What we do with your data

The data we collect will be used for:
  • processing any order you place
  • responding to queries
  • querying or confirming order details if there is a confusion
We will not use your data to:
  • sell or share to third parties for any purpose
We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

How long we keep your data

We will only retain your personal data for a minimum of 1 year and a maximum of 7 years as long as:
  • it is needed for the purposes set out in this document
  • the law requires us to

Children’s privacy protection

Our services are not designed for, or intentionally targeted at, children 16 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 16 provided the age of the customer is clearly stated in any correspondence.

Where your data is processed and stored

We run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored.

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.

Your rights

You have the right to request:
  • information about how your personal data is processed
  • a copy of that personal data
  • that anything inaccurate in your personal data is corrected immediately
You can also:
  • raise an objection about how your personal data is processed
  • request that your personal data is erased if there is no longer a justification for it
  • ask that the processing of your personal data is restricted in certain circumstances
If you have any of these requests, get in contact at customerservices@gillislondon.com

Links to other websites

www.gillislondon.com does not link to any other websites.

Changes to this policy

We may modify this privacy policy in the future. Please read the privacy policy on each visit to make sure you are in full acceptance.

Changes to this policy

Contact customerservices@gillislondon.com by email if you:
  • have any questions about anything in this document
  • think that your personal data has been misused or mishandled
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